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The incident management system that puts you in control.

Developed a bespoke incident management system for our clients.

Whether it’s an office, art gallery, retail centre, government building, hospital or warehouse, First Security is always adapting to deliver smarter security solutions to its clients.

COMMAND is the latest innovation in risk management, business continuity and incident management and escalation. Its powerful communication platform offers robust incident management that outweighs its competition; To discover how COMMAND can work for your business watch our video

  • Protocol predetermined in collaboration with our experts, reducing potential risk and margin for error.
  • Automated notifications are sent out to the right people at the right moment via SMS, email, pager or voice call.
  • COMMAND allows our security officers to respond immediately without compromising process.
  • Collects and analyses information to constantly improve security.


COMMAND embodies our philosophy of smarter security, through personal delivery.

Predetermined by our clients in collaboration with our expert incident management team, the web-based system is fully tailored and always live. Any process or detail can be amended with ease. Our powerful workflow tool enables control of security in a way that meets individual security requirements; collecting data, setting protocol, and analysing potential security weaknesses.

COMMAND, partnered with our manned guarding, delivers an intelligent and responsive security service. Should an incident occur our clients can rest easy in the knowledge the relevant information is communicated to the right people and is being responded to in the correct and appropriate manner, as set by them, minimising the risk to people, property, profit and brand. COMMAND is in control.


Want to know more on how to operate COMMAND? Watch our full demonstration video